Privacy Policy
Effective Date: Oct. 27, 2025
Crescent Spring, Inc ("we," "us," "our") operates maildesk.io and provides Maildesk email marketing platform. This Privacy Policy explains how we collect, use, and protect your personal data.
1. Information We Collect
We collect:
- Personal Information: Name, email address, physical/business address, and any information you provide during account registration.
- Your end users data: Details about your end users, including email address, name.
- Usage Data: Information about how you interact with our Services, such as log data, device information, and analytics.
- Third-Party Data: Information you choose to share when connecting to external services, such as payment processors.
2. How We Use Your Data
We use your data to:
- Provide and improve our Service
- Process payments and manage subscriptions
- Send important updates and service notifications
- Comply with legal obligations
4. Data Sharing
We only share information as necessary to provide or improve our Services:
- Third-Party Integrations: For example, connecting with payment processors or analytics providers.
- Service Providers: Trusted vendors that help us operate and improve our Services.
- Legal Compliance: To comply with applicable laws or respond to lawful requests.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Cookies
We use cookies to maintain sessions and improve performance. You can control cookie settings in your browser.
6. Data Retention
We retain data as long as your account is active or as required by law.
7. Your Rights (GDPR / CCPA)
You have the right to:
- Access, correct, or delete your data
- Withdraw consent for processing
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, email us at support@maildesk.io
8. Security
We use encryption, firewalls, and access controls to protect data. However, no online transmission is 100% secure.
9. International Transfers
Your data may be transferred to and processed outside your country. We ensure such transfers comply with GDPR and other regulations.
10. Contact
For privacy-related concerns, contact: support@maildesk.io